If you purchase goods through our online store, you generally have the right to withdraw from the contract within 14 days of receiving the goods, without giving a reason, subject to the exceptions provided by law. If one order is delivered in several separate shipments, the period begins after you receive the final shipment.

Opening ordinary product packaging does not automatically exclude your right to withdraw from an online purchase. You may, however, be responsible for any reduction in the value of the goods caused by handling them beyond what is necessary to determine their nature, characteristics and functionality. Statutory exceptions to the right of withdrawal remain unaffected.

To withdraw from your purchase, send us a clear statement by email at plasticfantasticads@gmail.com. Please include enough information for us to identify your order.

You can send or personally return the goods to:

The direct cost of returning the goods is borne by the customer unless applicable law provides otherwise.

We're happy to help. You can contact us by:

• Email: plasticfantasticads@gmail.com
• Phone: +420 774 484 464